Why Does ERP Implementation Fail?A company tried to integrate multiple layers assembly system by upgrading the software program and signed the ERP implementation contract in August 2008. Even now in 2010, the ERP system has not been implemented yet.
There are two main reasons for this ERP implementation failure: 1) lack of management support and 2) wrong ERP program selection.
The company management has never assigned a project manager. IT staff left the company. Nobody took responsibility for ERP implementation.
The outside vendor trained the company’s employees two times over two year period because the employees forgot the first training. There is no good communication between the management and the implementation team members.
The ERP system needs to integrate several software programs from different vendors (integration failure). The ERP software must be built to match the business operations which was not the case for this company.
OpenAxis can be your project manager on ERP selection and communicate with the management and the related department manager for quicker installation for less costs.